Logistics

Shipping and Delivery

  1. Outsourcing of Logistics
    • Deugniet en Co works together with external logistics partners for the processing and delivery of orders.
    • The responsibility for the execution of the delivery lies with the logistics partner after the shipment has been handed over by us.
  2. Delivery times
    • The stated delivery times are indicative and based on the information we receive from our logistics partners.
    • Delays that occur during transport or due to actions of the logistics partner are beyond the control of Deugniet en Co.
  3. Disclaimer
    • Deugniet en Co is not responsible or liable for delays, failed deliveries or other incidents caused by external logistics partners.
    • Any claims regarding delays should be submitted directly to the logistics partner concerned.
  4. Contact and Support
    • In the event of delays or other delivery problems, Deugniet en Co will make reasonable efforts to support the customer in communicating with the logistics partner.
    • Deugniet en Co cannot guarantee that complaints or requests to the logistics partner will lead to a solution.
  5. Disclaimer
    • By placing an order with Deugniet en Co, the customer releases Deugniet en Co from any liability for damage, costs or inconvenience.